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The learning objectives for this chapter include: List and describe the four basic components of supply chain management, explain customer relationship management systems and how they can help organizations understand their customers, summarize the importance of enterprise resource planning systems, identify how an organization can use business process reengineering to improve its business. | CHAPTER THREE EBUSINESS ELECTRONIC BUSINESS VALUE CHAPTER OVERVIEW SECTION 3.1 – WEB 1.0 - EBUSINESS Disruptive Technologies and Web 1.0 Advantages of Ebusiness Ebusiness Models Ebusiness Tools for Connecting and Communicating The Challenges of Ebusiness SECTION 3.2 – WEB 2.0 – BUSINESS 2.0 Web 2.0: Advantages of Business 2.0 Networking Communities with Business 2.0 Business 2.0 Tools for Collaborating The Challenges of Business 2.0 Web 3.0: Defining the Next Generation of Online Business Opportunities SECTION 3.1 WEB 1.0 EBUSINESS LEARNING OUTCOMES Compare disruptive and sustaining technologies and explain how the Internet and WWW caused business disruption Describe Web 1.0 along with ebusiness and its associated advantages Compare the four categories of ebusiness models Describe the six ebusiness tools for connecting and communicating Identify the four challenges associated with ebusiness DISRUPTIVE TECHNOLOGIES AND WEB 1.0 Digital Darwinism – Implies that . | CHAPTER THREE EBUSINESS ELECTRONIC BUSINESS VALUE CHAPTER OVERVIEW SECTION 3.1 – WEB 1.0 - EBUSINESS Disruptive Technologies and Web 1.0 Advantages of Ebusiness Ebusiness Models Ebusiness Tools for Connecting and Communicating The Challenges of Ebusiness SECTION 3.2 – WEB 2.0 – BUSINESS 2.0 Web 2.0: Advantages of Business 2.0 Networking Communities with Business 2.0 Business 2.0 Tools for Collaborating The Challenges of Business 2.0 Web 3.0: Defining the Next Generation of Online Business Opportunities SECTION 3.1 WEB 1.0 EBUSINESS LEARNING OUTCOMES Compare disruptive and sustaining technologies and explain how the Internet and WWW caused business disruption Describe Web 1.0 along with ebusiness and its associated advantages Compare the four categories of ebusiness models Describe the six ebusiness tools for connecting and communicating Identify the four challenges associated with ebusiness DISRUPTIVE TECHNOLOGIES AND WEB 1.0 Digital Darwinism – Implies that organizations which cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction How can a company like Polaroid go bankrupt? Disruptive versus Sustaining Technology What do steamboats, transistor radios, and Intel’s 8088 processor all have in common? Disruptive technology – A new way of doing things that initially does not meet the needs of existing customers Sustaining technology – Produces an improved product customers are eager to buy Disruptive versus Sustaining Technology Disruptive versus Sustaining Technology Innovator’s Dilemma discusses how established companies can take advantage of disruptive technologies without hindering existing relationships with customers, partners, and stakeholders Disruptive versus Sustaining Technology The Internet and World Wide Web – The Ultimate Business Disruptors One of the biggest forces changing business is the Internet – A massive network that connects computers all over the world and
