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(BQ) Part 2 book "Understanding management" has contents: Dynamics of behavior in organizations, leadership, motivation, communication, teamwork, productivity through quality control systems. | Find more at www.downloadslide.com PA R T 5 Leading If there was ever an industry in need people so they can do their best and of transformational leadership, it’s create art. today’s record business. Columbia Until recently, powerful record Records hopes it’s found just such a company executives decided what leader in Rick Rubin, named co-chair music got created. But now of the Sony division in 2007. musicians are using computer Arguably the most visionary software to produce their own producer of the past 20 years, Rubin high-quality recordings, and co-founded hip-hop record label Def consumers are flocking to file-sharing Jam. However, unlike many record sites and online stores. CD sales are company executives, he has no dropping fast as listeners download background in sound engineering, singles and create their own CDs of music, business, or law. His most personal favorites. So Rubin has his important credential is that he’s a work cut out for him as he tries to passionate fan. Known for his help Columbia rethink its mission, unusually supportive, egalitarian strategy, and structure and come leadership style, the shaggy Rubin up with badly needed innovative sees his role as nurturing creative products and technologies. 6838X_10_ch10_p368-407.indd 368 2/6/08 12:29:18 PM Find more at www.downloadslide.com 6838X_10_ch10_p368-407.indd 369 2/6/08 12:29:39 PM Find more at www.downloadslide.com c h a p t er 10 Dynamics of Behavior in Organizations L ea rni ng O bject ives After studying this chapter, you should be able to: 1 Define attitudes, including their major components, and explain their relationship to personality, perception, and behavior. 2 Discuss the importance of work-related attitudes. 3 Identify major personality traits, and describe how personality can influence workplace attitudes and behaviors. 4 Define the four components of emotional intelligence, and explain why they are important for today’s .