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For example, in some companies, it would not be possible for a frontline employee to change a procedure independently. But don’t underestimate the actions that a determined person without positional power could take to influence changes. The interviewer should be evaluating whether the person takes actions, as well as how the person takes actions. Both features are important. A person who organizes a union is demonstrating initiative. But it may not be in the best interest or fit for the hiring company. The interviewer should be certain to ask “how” questions to determine what form the candidate’s initiative.
