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Business English has helped thousands of student over the years impore their oral and written communication skills. It has been leading book in the field for nearly three decades because it works. Its three-level approach makes grammar less intimidal-ing and easier to grasp. | Mary Ellen Guffey AWARD-WINNING 10e Business English with Carolyn M. Seefer Carolyn M. Seefer Professor of Business Diablo Valley College a .com CENGAGE brain .com CENGAGEbrain Business English Tenth Edition Mary Ellen Guffey Carolyn M. Seefer Vice President of Editorial Business Jack W. Calhoun Editor-in-Chief Melissa Acuna Senior Acquisitions Editor Erin Joyner Senior Developmental Editor Mary Draper Editorial Assistant Kayti Purkiss Vice President of Marketing Bill Hendee Senior Marketing Communications Manager Sarah Greber Senior Content Project Manager Kim Kusnerak Media Editor John Rich Frontlist Buyer Manufacturing Miranda Klapper Production Service S4Carlisle Publishing Services Copyeditor Patsy Fortney Compositor S4Carlisle Publishing Services Senior Art Director Stacy Jenkins Shirley Internal Designer Grannan Graphic Design Cover Designer Grannan Graphic Design Cover Image Masterfile Senior Rights Account Manager-Text Mardell Glinski Schultz Senior Photography Editor Jennifer Meyer Dare 2011 2008 South-Western Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced transmitted stored or used in any form or by any means graphic electronic or mechanical including but not limited to photocopying recording scanning digitizing taping web distribution information networks or information storage and retrieval systems except as permitted under Section 107 or 108 of the 1976 United States Copyright Act without the prior written permission of the publisher. For product information and technology assistance contact us at Cengage Learning Customer Sales Support 1-800-354-9706 For permission to use material from this text or product submit all requests online at www.cengage.com permissions Further permissions questions can be emailed to permissionrequest@cengage.com ExamView is a registered trademark of eInstruction Corp. Windows is a registered trademark of the Microsoft Corporation used herein under license. .