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Verbal acknowledgement. When someone is told s/he is appreciated, this further develops the feeling, particularly if the words are spoken publicly. For example, interview participants frequently cited board meetings as a typical place where one party or the other could express feelings of appreciation (“Thank you”) or trust (“ This is your area of work. We trust you to do it”). In one organization, the chair spoke highly of the executive director’s skills in this area stating that “(the executive director) is very thoughtful and diplomatic and therefore is very good at recognizing the accomplishments of board members when they. | Implementing IBM Systems Director 6.1 Practical guide to getting the most out of the next generation of IBM Director Detailed rationale for the use of each management operation Useful real-world scenarios put it all together David Feisthammel Lesley Bain Paul Engel Shripad Nadgowda Jesus Sahagun David Watts ibm.com redbooks Redbooks III 11 International Technical Support Organization Implementing IBM Systems Director 6.1 May 2009 .