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Reptile Habitat Management Handbook

Physically threatening behaviour should be dealt with by calling the police.44 Drunk patients should be listened to politely and with courtesy, as showing frustration may inflame the situation. The patient may respond to being listened to politely and may be gently encouraged to go home. Drunk patients on the telephone can be disruptive to surgery function and also out-of-hours services as they may block the line. Having given due consideration and advice on who to contact when the patient is sober, it may be appropriate to terminate the call. At times, it may be quicker to see these patients | Reptile Habitat Management Handbook . -fl L io . 1 Paul Edgar Jim Foster and John Baker amphibian and reptile conservation Esmee Fairbairn FOUNDATION ENGLAND Acknowledgements The production of this handbook was assisted by a review panel Tony Gent John Buckley Chris Gleed-Owen Nick Moulton Gary Powell Mike Preston Jon Webster and Bill Whitaker Amphibian and Reptile Conservation Dave Bird British Herpetological Society Lee Brady Calumma Ecological Services and Kent Reptile and Amphibian Group John Newton and Martin Noble. The authors are grateful for input from and discussion with many other site managers and reptile ecologists especially Dave Bax Chris Dresh Mike Ewart Barry Kemp Nigel Hand Gemma Harding Steve Hiner Peter Hughes Richie Johnson Kevin Morgan Mark Robinson Mark Warne and Paul Wilkinson. The text benefited greatly from a workshop run by Paul Edgar and Jim Foster at the Herpetofauna Workers Meeting in 2007 - many thanks to all who contributed. The copyright of the photographs generously donated for this publication remains with the photographers. Note that no criticism is intended of any site managers or organisations whose sites feature in photographs characterised here as poor habitat for reptiles. The images have been chosen simply to illustrate key points of principle. Their inclusion here is not a comment on the management or condition of the sites depicted. Amphibian and Reptile Conservation thanks Natural England for financial support in producing this handbook. Amphibian and Reptile Conservation is also grateful to the Esmée Fairbairn Foundation for support through the Widespread Species Project. Feedback contact details We welcome any suggestions for improving this handbook. Please email enquiries@arc-trust.org with RHMH feedback as the subject. Cover images Heathland Sunningdale Fred Holmes Sand lizard and grass snake Fred Holmes Reptile Habitat Management Handbook amphibian and reptile conservation Esmee Fairbairn FOUNDATION ENGLAND Paul .