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Tham khảo tài liệu 'manufacturing handbook of best practices 2011 part 1', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 1 The Agile Enterprise Adi Choudri 1.1 INTRODUCTION An agile enterprise is adept at reorganizing its people management physical facilities and operating philosophy very quickly to produce highly customized products and services to satisfy a new customer or a new market. Agility is the deliberate strategic response for survival in today s market conditions. A company that knows how to be agile Strategizes to fragment mass markets into niche markets Competes on the basis of customer-perceived value Produces multiple products and services in market-determined quantities Designs solutions interactively with customers Organizes for proficiency at change and rapid response Manages through leadership motivation support and trust Exploits information and communication technologies to the fullest Leverages all its capabilities resources and assets regardless of location Works through entrepreneurial and empowered teams Partners with other companies as a strategy of choice not of last resort Thrives and is widely imitated As we transition into the 21st century radical changes are taking place that are reshaping every aspect of a business including the way we produce goods and services. With the advent of Internet and high-speed communication the marketplace has truly become global and fragmented. Customers are requiring smaller quantities and more customized products quickly. Traditional manufacturing with its large batch approach extensive inventories and static organizational style simply cannot compete in this marketplace. The notion of economies of scale becomes almost obsolete in such a changing and fragmented market. In the 1980s and 90s we learned lean manufacturing techniques reduced cycle time and cost and strived to become world-class. We introduced just-in-time JIT techniques such as one-piece part flow and quick changeover and practiced team-based continuous improvement. Yet our customers pressed for even more flexibility shorter lead times and more varied .