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Tham khảo tài liệu 'everyday technical english episode 7', kỹ thuật - công nghệ, cơ khí - chế tạo máy phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Notes Do you know how to get rid of it In computing get rid of means delete. We can also say How do I delete it Can you tell me how to delete it Why don t you call the Help Desk There are many different ways of giving advice You should save your work regularly. I think you should ask an expert. .I might have the wrong version. Some other ways of saying what you think is wrong-. I suppose the server might be down. You could have a virus on your system. The program could be faulty. I think there s a malfunction. You ll have to upgrade . If you upgrade a computer program or system you get a better more up-to-date one. My screen is frozen. In computing frozen means locked unable to move. Have you tried pressing the Escape key This is another useful way of giving advice. Note the use of try -Ing. Try holding down the Control key. Have you tried saving it in a lower version . you ll need to reboot your machine. You ll need to means the same as you ll have to. reboot means start your computer up again. Another useful expression is a boot disk. This means a start-up disk. Have you made a boot disk When did you last take a backup We can also say make a backup noun or just back up verb . You should back up your files at the end of each week. I ve been having problems getting onto the Internet. We can also say accessing the Internet. Note the use of prepositions in the following examples What s the password to get into the system I can t get onto into the network. How do you get into the file database Which folder is the report in It s on the hard disk a floppy CD ROM. The information is in a file on my hard drive. . the server might be down . We use down to describe a computer-controlled system which is not in operation. The system keeps crashing . If something happens frequently we say it keeps happening. Note the -ing form after keep-. Why do I keep getting this error message The printer keeps jamming. British American differences British American When did you last When .