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Tham khảo tài liệu 'improve your professional skills', ngoại ngữ, ngữ pháp tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | IMPROVE YOUR PROFESSIONAL SKILLS Emails text messages business reports presentations and negotiation LEARNING english WORLD SERVICE Welcome Do you use English for work Would you like to get a job which allows you to use English In this booklet we look at some of the ways in which people use English at work and with colleagues.We show you how you can improve your professional skills in English both in writing and in speaking.The booklet is designed both for people using English for work and students who are preparing to enter the workplace. Using extracts from BBC World Service Learning English programmes this booklet will help you to. 1 2 3 5 6 7 8 write business emails. write business reports. write minutes of meetings. write letters of complaint. send text messages to business contacts. improve your presentation skills. improve your negotiating skills. communicate more effectively across cultures. On the final page you will find a glossary explaining some of the words and phrases in the booklet.Words in the glossary are underlined. How to use this booklet Each page looks at a different topic. On each page you ll find. a short introduction which explains the topic. an extract from one of the BBC World Service s Learning English programmes. a reading task to accompany the extract. key tips to help you upgrade your own use of English. a task to help you practise what has been explained. How to tune in to the programmes Depending on where you are in the world you can hear Learning English radio programmes on short wave medium wave or FM. You can also listen to some of the previous week s programmes on the internet using the BBC World Service Radio Player. Click on the LIStEn To BBC WORLD SERVICE - START RADIO PLAYER button at www.bbcworldservice.com learningenglish For free schedules giving details of the Learning English radio programmes you can hear in your area and where to find them on your radio log on to www.bbcworldservice.com learningenglish radio .