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We will contact tenants who are in arrears, personally, by phone, and/or by letter. Our arrears collection system will automatically charge late charges on all overdue accounts. Renters who leave without paying their rent will be registered with the Credit Bureau (Equifax) and appropriate collection action and/or legal proceedings will be pursued on the direction of the Landlord. We have negotiated with the Bank to receive interest on the average daily balance on your accounts. This means you will receive a greater return on your investments. Commercial tenants in arrears will have their locks change or legal actions will commence to secure all arrears
