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Buongiorno! I sincerely hope you will join us for this special treat of a culinary & wine holiday. A true taste of Northern Tuscany, where we have brought together so many fine, quaint and rich elements from within the heart of Florence itself as well as the surrounding hills and countryside. Perfectly nestled in the lush country valley of Northern Tuscany, you’ll find Villa Castelletti: upscale, fully equipped and with independent accommodations on a rich, noble estate. From Villa Castelletti, you will have direct access to the best of both worlds - the natural provincial countryside of Tuscany, and the crown jewel of what we call. | If Region dr Peel lVc tÌK foil 0 1. Welcome to Sheridan Villa On behalf of Sheridan Villa it is my pleasure to extend a warm welcome to you and your family. While I recognize that your move into the Villa might be somewhat stressful and overwhelming I am confident that given the time and the opportunity to get to know residents volunteers and staff you will find your stay both pleasant and enjoyable. Sheridan Villa is recognized as a vital part of the Clarkson community. I hope you and your family will feel free to make use of all the services and programs which are part of life at the Villa. This handbook has been developed by the families volunteers and staff to help you and your family get to know Sheridan Villa better. I hope you will find it helpful. Once again welcome to Sheridan Villa and I look forward to meeting with you in the near future. Sincerely Inga Mazuryk Administrator Sheridan Villa Long Term Care Centre Peel Ỉ Long Perm Care of Caring i Updated June 24 2010 Welcome to Sheridan Villa.i Welcome.4 Vision and Mission Statements.4 Our Regional Values.4 Our Mandate.4 Our Commitment to Excellence.4 Our Model of Care.5 Management Team.5 Residents Family Members and Friends Responsibilities .5 Privacy Health Information.6 Prevention Reporting and Elimination of Abuse Policy.6 Process for Raising a Concern.7 Activation and Community Services.8 Activation Therapy.8 Music and Horticultural Therapy.8 Rehabilitation Physiotherapy Services.8 Spiritual and Religious Services.8 Administration Business Office.9 Leave of Absence.9 Vacation Casual Leave Medical Leave Psychiatric Leave.9 Mail Service Newspapers.9 Monthly Accommodation Charges.9 Personal Trust Accounts.10 Power of Attorney.10 Telephones Cable Television.10 Facility Services.10 Housekeeping.10 Maintenance.10 Laundry.10 Food and Nutrition.11 Nursing Department.12 Care Planning.12 Consents.12 Incontinence Products.12 Infection Control.12 Informed Consent.12 Medical Appointments.12 Medications .
