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The importance of rigorous training of clients to the success of microfinance cannot be overemphasized. The most successful programs and institutions train their staff and train their clients, both initially and in stages, over time. Training includes diverse topics such as customer service, purchasing stock, marketing, time management, bookkeeping and planning for the future. In the end, a successful microfinance institution must achieve the “double bottom-line” – economic growth without compromising their core mission of serving poor clients. This doesn’t come easily and has demanded innovative thinking of these and indeed all microfinance organizations. . | ADBI Working Paper Series World Bank Inter-American Development Bank and Subregional Development Banks in Latin America Dynamics of a System of Multilateral Development Banks Fernando Prada No. 380 September 2012 Asian Development Bank Institute Fernando Prada in an associate researcher at FORO Nacional Internacional. An earlier version of this paper was presented at the ADBI RSIS Conference The Evolving Global Architecture From a Centralized to a Decentralized System held in Singapore on 26-27 March 2012. The views expressed in this paper are the views of the author and do not necessarily reflect the views or policies of ADBI the ADB its Board of Directors or the governments they represent. ADBI does not guarantee the accuracy of the data included in this paper and accepts no responsibility for any consequences of their use. Terminology used may not necessarily be consistent with ADB official terms. The Working Paper series is a continuation of the formerly named Discussion Paper series the numbering of the papers continued without interruption or change. ADBI s working papers reflect initial ideas on a topic and are posted online for discussion. ADBI encourages readers to post their comments on the main page for each working paper given in the citation below . Some working papers may develop into other forms of publication. Suggested citation Prada F. 2012. World Bank Inter-American Development Bank and Subregional Development Banks in Latin America Dynamics of a System of Multilateral Development Banks. ADBI Working Paper 380. Tokyo Asian Development Bank Institute. Available http www.adbi.org working-paper 2012 09 05 5227.dynamics.system.multilateral.dev.banks Please contact the author for information about this paper. Email fprada@fni.pe Asian Development Bank Institute Kasumigaseki Building 8F 3-2-5 Kasumigaseki Chiyoda-ku Tokyo 100-6008 Japan Tel 81-3-3593-5500 Fax 81-3-3593-5571 URL www.adbi.org E-mail info@adbi.org 2012 Asian Development Bank Institute .
