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Tham khảo tài liệu 'english for personal assistants - part 8', ngoại ngữ, kỹ năng viết tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Small Talk - Big Problem 35 Task 3 You ve just met someone at a conference who tells you they re from London. How would you continue the conversation A I m from London - do you know the city You say you visited last year and where you went A What did you think ofLondon You give an opinion and talk about something you liked Safe topics to talk about When you re making small talk it s best to stick to neutral topics to avoid potentially offending your interlocutor. Task 4 Look at the following comments and decide whether they are safe S or a bit risky R . 1. Isn t it a lovely day 2. How much do you earn 3. How old are you 4. How was your journey 5. Have you been here before 6. I go to church every Sunday What about you 7. I think the Social Democrats are the only party with the right ideas. 8. I had a terrible journey here. 9. Are you married 10. When are you going to get a new job Task 5 A visitor you ve never met has just arrived at your office. She has an appointment with you. What do you say You 1 greetherandintroduceyourself Visitor Good morning. I m Annie Brown from Legasystems Birmingham. How do you do You 2 respond Visitor Pleased to meet you too. You 3 offer some refreshment and make some small talk before getting down to business 36 Building business relationships Use open questions when you make small talk It s best to avoid asking closed questions that can be answered by a monosyllabic yes or no. Compare the two dialogues below Dialogue 1 A Is this your first trip to Germany B Yes it is. A Did you have a good flight B Yes Idid. A Isyourhotelcomfortable B Yes itis. Dialogue 2 A Is this your first trip to Germany B Yes itis. A How do you find it B Heidelberg is a beautiful city. It reminds me of Cambridge which is also an old universitycity. A Which part areyoustayingin B I m in the old part - right in the middle of the pedestrian zone in a beautiful old hotel. A How is the hotel - I hope it s comfortable B It s an old coaching inn and it s very atmospheric
