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E-mail and the Internet now make day to day to communication easier to organise, but distance makes it even more important to have a clear action plan with proper phases; to plan meetings carefully; to specify deliverables and to keep to them; to be clear from the outset about how outcomes will be assessed. Conference telephone calls, internet chat rooms, project focus groups are all good ways of improving communications. | EMAPS Successful transport decision-making A project management and stakeholder engagement handbook Foreword Throughout Europe there are a number of promising and innovative concepts for sustainable local and regional transport schemes. These concepts range from cycling projects to new forms of vehicle use and ownership from city wide pricing schemes to innovative soft measures for mobility management. The aim of all these concepts is to achieve a reduction of car trips or a change in the modal split towards sustainable transport modes. Decisions in transport planning are embedded in a world of various and competing interests and have to address multiple needs. Solutions to these complex and important questions are not easy to achieve. In the future as the complexity of modern life continues to grow transportation problems will multiply the range of technical solutions will increase and public resources will decrease. As a result the demands of the public and the various stakeholder groups to become involved in decisionmaking will become ever more insistent. Public participation in decision-making is increasingly accepted as living democracy . There is currently a lot of practical experience in developing and implementing sustainable transport schemes and the process of decision-making and implementation sometimes fails due to the following Politicians may not be willing to support a project because they have doubts concerning the problems the impacts and sustainability of solutions or the acceptance by citizens or stakeholders. Managerial mistakes such as an underestimation of the complexity of the project or the running out of resources may lead to a delay or disruption of the project. Citizens institutions or organisations may start campaigns against the selected concept the decision process itself or the outcome. Local legal provisions may prevent the implementation of an innovative transport measure or complicate its funding. As a result of this promising .
