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Customer service is an area that has fascinated me for many years, so I was pleased that my publishers, Allen & Unwin, reacted with genuine enthusiasm when I suggested this title to them. I had long dreamed of writing a book, so as I put the finishing touches to 101 Ways to Really Satisfy Your Customers, my third book, I count myself very fortunate. | 101 ways to really SATISFY your customers How to keep your customers and attract new ones 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS ALSO BY ANDREW GRIFFITHS 101 Ways to Market Your Business 101 Ways to Boost Your Business 101 Ways to Advertise Your Business Secrets to Building a Winning Business COMING SOON 101 Ways to Balance Your Business and Your Life 101 Ways to Network .
