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Tham khảo tài liệu '12 critical strategies for effective email communication by jeff finkelstein', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 12 CRITICAL STRATEGIES FOR EFFECTIVE EMAIL COMMUNICATION by Jeff Finkelstein SMASHWORDS EDITION PUBLISHED BY Jeff Finkelstein on Smashwords 12 Critical Strategies for Effective Email Communications Copyright 2010 by Jeff Finkelstein All rights reserved. Without limiting the rights under copyright reserved above no part of this publication may be reproduced stored in or introduced into a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of both the copyright owner and the above publisher of this book. This is a work of fiction. Names characters places brands media and incidents are either the product of the author s imagination or are used fictitiously. The author acknowledges the trademarked status and trademark owners of various products referenced in this work of fiction which have been used without permission. The publication use of these trademarks is not authorized associated with or sponsored by the trademark owners. Smashwords Edition License Notes This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person please purchase an additional copy for each person you share it with. If you re reading this book and did not purchase it or it was not purchased for your use only then you should return to Smashwords.com and purchase your own copy. Thank you for respecting the author s work. Thanks to the whole Customer Paradigm team for helping me hone these strategies into working principles. 12 CRITICAL STRATEGIES FOR EFFECTIVE EMAIL COMMUNICATION INTRODUCTION Most people do not send effective email messages. I know. I spend a lot of time analyzing email messages for our clients and measuring and tracking their effectiveness. Whether you send large email newsletters or just use email to communicate with friends colleagues and customers following these
