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Customer Relations Management 2. 3. 4. 5. 6. 7. Initial set up of online CRM (including assisting to source an appropriate CRM, importing your contacts, customizing your reports and providing advice on usage) Ongoing maintenance of your online CRM, including data entry & reviewing content for currency Phone the contacts in your database and clarify their details are up to date | 99 Ways a Virtual Assistant Can Support Your Business By Melissa Williscroft MJS Virtual Business Support Published by Melissa Williscroft. Smashwords Edition Copyright 2011 Melissa Williscroft 99 Ways a Virtual Assistant Can Support Your Business By Melissa Williscroft MJS Virtual Business Support Considering outsourcing to a Virtual Assistant but you re not really sure what they can do Well here are 99 ways that this virtual service can help to support you and your business Audio Transcription 1. Transcribe from audio files focus groups meetings interviews lectures seminars legal documents Customer Relations Management 2. Initial set up of online CRM including assisting to source an appropriate CRM importing your contacts customizing your reports and providing advice on usage 3. Ongoing maintenance of your online CRM including data entry reviewing content for currency 4. Phone the contacts in your database and clarify their details are up to date 5. Enter details from business cards that you ve collected into your CRM 6. Create a Client Feedback Survey and distribute to your clients 7. Analyse responses to your survey and provide you with a summary report Desktop Publishing 8. Scan documents and return them to you in .pdf 9. Design certificates for a range of uses including training employee of the month memberships etc 10. Design and print labels for your CDs using your logo or artwork. 11. Laying out printing and mailing regular client newsletters using your content 12. Design of fliers brochures price lists product lists calendars etc using your logo or artwork 13. Printing labels using your company logo or artwork eNewsletters 14. Create and distribute your e-newsletters either through one of our recommended online providers or through your current mailing software. 15. Manage your mailing lists including new subscribers un-subscribes removing bounced addresses etc 16. Provide you with statistical reports on open rates and click through rates etc. 17. Search