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Operations Management is the activity of managing the resources which produce and deliver goods and services (Slack et al., 2010). Operations can be seen as one of many functions (e.g. marketing, finance, personnel) within the organisation. The operations function can be described as that part of the organisation devoted to the production or delivery of goods and services. This means all organisations undertake operations activities because every organisation produces goods and/or services. | bookboon.com Operations Management Albert Porter Download free books at bookboon.com Albert Porter Operations Management Download free ebooks at bookboon.com 2 Operations Management 2011 Albert Porter Ventus Publishing ApS ISBN 978-87-7681-464-9 Download free ebooks at bookboon.com
