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The authors would like to acknowledge the tireless efforts and contributions of many people on the staff of Delmar, especially Cathy Esperti, Pat Gillivan, Tim Conners, Jim Zayicek, Christopher Leonard, and Lisa Santy. Authors across the country shared their experience and knowledge in writing the skills in this book. We would like to give them our heartfelt thanks for a job well done. Individuals in the photographs, both nurses and clients, have our gratitude and respect for agreeing to be part of this project. Nurses, practitioners, clients, and families allowed our cameras to record them giving and receiving care in the health care milieu. We would also like to acknowledge the contributions of the. | Delmar s Online Services Delmar Online To access a wide variety of Delmar products and services on the World Wide Web point your browser to http www.DelmarNursing.com or email info@delmar.com A service of Thomson Learning Delmar s Gaylene Bouska Altman RN PhD Director Learning Lab Faculty School of Nursing University of Washington Seattle Washington Patricia Buchsel RN MSN FAAN Clinical Instructor School of Nursing University of Washington Seattle Washington Valerie Coxon RN PhD Affiliate Assistant Professor School of Nursing University of Washington Seattle Washington Chief Executive Officer NRSPACE Software Inc. Bellevue Washington PI Delmar Li ĩ Thomson Learning .