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Frontline health workers provide vital services where they are most needed and often come from the communities that they serve. Many are community health workers (CHWs) and midwives, though they can also be pharmacists, nurses, clinical officers or doctors. The consultation did not therefore focus on any one category of health workers but rather on how health workers at the frontline – both those working at the community level and in facilities – can work with together as a team to increase access to quality maternal and child health and HIV services and. | Government of Western Australia Department of Health WA Health Clinical Services Framework 2010-2020 WA Health Clinical Services Framework 20 1 0-2020 CONTENTS 1 FOREWORD 2 1. BACKGROUND 3 2. DELIVERING WA HEALTH SERVICES 5 a. Safety and Quality 5 b. Models of Care 5 c. Area Health Services 6 3. ADDRESSING DEMAND 7 4. HEALTH SERVICE PROVIDERS 9 a. Metropolitan Area Health Service 9 b. WA Country Health Service 9 c. Partnerships 10 5. INFLUENCING CHANGE 13 a. Activity 13 b. Workforce 14 c. Infrastructure 14 d. Information and Communication Technology 15 e. Costing 15 f. Medical Technology 16 6. CLINICAL SERVICES FRAMEWORK MATRIX 17 7. THE WAY FORWARD 27 APPENDICES 34 Clinical Services Role Delineation 34 Definitions .