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Business resilience in an uncertain, resource-constrained world

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Businesses with regional offices may need to consider rotating service delivery from hard hit areas to influenza-free areas, or areas that have been declared to be in a post- pandemic period. Restrictions on movement of people from region to region may be imposed, and rotation of staff may therefore be difficult. Businesses with overseas offices, or which use services outsourced from overseas (e.g. call centres), may be disproportionately affected. Not all countries have the means to cope with a pandemic. Employees and staff contracted outside of Canada may have increased rates of illness and absence. You may want. | V -ị- CARBON DISCLOSURE PROJECT - t . . s. x r . - . J- . . - ĩ L - - j -. - Business resilience in an uncertain resource-constrained world CDP Global 500 Climate Change Report 2012 On behalf of 655 investors with assets of US 78 trillion Global Advisor and Report Writer pwc Contents Logica Increasingly our key stakeholders - our people clients shareholders and partners -expect us to operate our business in a way that is economically socially and environmentally sustainable. Meeting these expectations helps us to function successfully as a business attract and keep high calibre people retain key contracts and take on new challenges. CDP Foreword - Paul Simpson CEO 3 Executive Summary 4 CDP Investor Members 2012 6 Investor Perspective - Alex Wynaendts CEO Aegon 10 Key Themes Highlights 11 Scale of global ambition 11 Drivers for action 12 CFO Perspective - Deirdre Mahlan CFO Diageo 14 Unlocking investment 15 The emergence of a new business as usual 16 Corporate Natural Capital Accounting - Malcolm Preston Partner PwC 20 2012 Leaders 22 CDLI 23 CPLI 26 Sector Analysis 28 Key Statistics 35 Disclosure 35 Emissions 36 Performance 38 Appendix 40 Important Notice The contents of this report may be used by anyone providing acknowledgement is given to Carbon Disclosure Project CDP . This does not represent a license to repackage or resell any of the data reported to CDP or the contributing authors and presented in this report. If you intend to repackage or resell any of the contents of this report you need to obtain express permission from CDP before doing so. CDP has prepared the data and analysis in this report based on responses to the CDP 2012 information request. No representation or warranty express or implied is given by CDP or any of its contributors as to the accuracy or completeness of the information and opinions contained in this report. You should not act upon the information contained in this publication without obtaining specific professional advice. To the .

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