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This book provides authoritative and comprehensive coverage of the tools and techniques of quality improvement. The book's core premise is that the key to effective improvement is centering all efforts on the needs of patients. The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. | T H E TeAM VISION STRATEGY AND TOOLS SCOTT B. RANSOM MAULIK s. JOSHI AND DAVID B. NASH FOREWORDS BY STEPHEN M. SHORTELL AND GAIL L. WARDEN AS AUPHA Health Administration Press THE HEALTHCARE QUALITY BOOK Vision Strategy and .