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Chìa khóa để thành công điểm chuẩn là: • Tie điểm chuẩn để thiết lập mục tiêu • Mục tiêu-vs Công nghiệp tốt nhất. trung bình hoặc composite • Được chọn lọc trong lựa chọn tiêu chuẩn-giữ Hỏi các "vì vậy những gì" câu hỏi • Hãy hành động quản lý như là kết quả của dữ liệu điểm chuẩn Điểm chuẩn nên hai kích thước kết hợp để Cung cấp một phương pháp tiếp cận toàn diện để thật Đánh giá của bạn quản lý môi trường (Phụ lục 43). Các phân tích điểm chuẩn so sánh nên thực. | Chapter 10 Benchmark Survey The keys to benchmarking success are to Tie benchmarking to goal-setting Target best industry vs. average or composite Be selective in choosing benchmarks keep asking the so what question Take management actions as a result of benchmarking data Benchmarking should combine two dimensions to provide a truly comprehensive approach to assessing your environmental management Exhibit 43 . The benchmarking analysis should compare your practices with the best using both quantitative and qualitative analysis Exhibit 44 . Exhibit 45 provides another way of looking at benchmarking. The internal view establishes the performance baselines and measures the impact of process improvement and other important initiatives. But the external view allows the company to determine best practices and in turn smoothly plan to adopt best practices. A benefit of benchmarking is that it is a basis for course corrections and other management decisions. Like the other lines of inquiry in the environmental management assessment process benchmarking depends on a comprehensive understanding of three key program elements management effectiveness technical understanding and regulatory issues. There are six key factors that contribute to successful benchmarking Formulating a clear purpose of the benchmarking study Assessing relevant industry and trade association data with benchmark targets Involving the company in data selection within and perhaps in setting up the supporting review sheets Offering participating companies something tangible and valuable in return for their help e.g. an evaluation of their operation a shared list of best practices or an early look at the report before it becomes generally available to their industry Using personnel who are highly familiar with the industry and the issues being addressed in the benchmarking study Developing clear and concise questions that are focused on the specific issue at hand 87 2008 by Taylor Francis Group LLC .