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Tham khảo tài liệu 'a guide to business organization management and basic investigative skills for the private investigator_7', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Part II BASIC INVESTIGATIVE SKILLS Chapter 10 INTERVIEWS INTERPRETERS AND statements William F. Blake The private investigator s principal stock in trade is the ability to obtain information from various sources. This assumes the ability to communicate with others. In a multicultural society such as the United States the English language ability of some residents poses a problem. Also contributing to this problem are the limited linguistic skills of many investigators. To circumvent these issues it may be necessary to interject a third person into the quest for information. This creates another problem to be addressed. Because communication is a two-way exchange between the speaker and the listener it is important to be accurate in the interpretation of the speaker s words. When conducting the interview it is important to remember that the job of the investigator is to determine whether an incident occurred and to identify a particular person as being the responsible party. It is important to ensure that the focus of any interview is on the incident and not the alleged perpetrator. Being impartial requires that all individuals be considered innocent until there is adequate proof that a specific individual is responsible. The professional investigator must ensure that the words spoken during an interview do not suggest to the person being interviewed that a specific response is required it may deliberately or mistakenly indicate a particular individual is responsible for an incident. The investigator must have many skills to be a highly skillful interviewer some are instinctive and some must be learned. To achieve the goal of .