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As the Army has implemented initiatives to improve its basic logistics processes, it has found that these processes are hampered by a financial management system that is slow and inaccurate and that creates errors and delays. This report documents analys | The research described in this report was sponsored by the United States Army Contract No. DASW01-96-C-0004. Library of Congress Cataloging-in-Publication Data Dollars and sense A process improvement approach to logistics financial management Marygail K Brauner let al I p cm MR-1131-A Includes bibliographical references ISBN 0-8330-2854-5 1 United States. Army Supplies and stores 2 United States. Army Management. 3 United States Army Appropriations and expenditures 1. Brainier Marygail K 1947- UC263 M273 2000 355 6 21 0973 dc21 00-040306 RAND is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND is a registered trademark. RAND s publications do not necessarily reflect the opinions or policies of its research sponsors. Copyright 2000 RAND All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means including photocopying recording or information storage and retrieval without permission in writing from RAND. Cover design by Pete Soriano Published 2000 by RAND 1700 Main Street P.O. Box 2138 Santa Monica CA 90407-2138 1200 South Hayes Street Arlington VA 22202-5050 RAND URL http www.rand.org To order RAND documents or to obtain additional information contact Distribution Services Telephone 310 451-7002 Fax 310 451-6915 Internet order@rand.org ana Sense A Process Improvement Approach to Logistics Financial Management Marygail K. BRAUNER Ellen M. PINT John p. BDNDANELLA Daniel A. RELLES Paul STEINBERG Prepared for the United States Army RAND ARROYO CENTER Approved for public release distribution .
