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Long regarded as one of the nation’s top 10 universities, Duke University offers a broad range of undergraduate and graduate programs at its Durham, North Carolina campus. Home to Duke University Medical School, Duke University Law School, the Fuqua School of Business, the Pratt School of Engineering, Duke University Medical Center, and one of the top ten research libraries in the United States, the university’s 960-acre campus provides classrooms, residential space, laboratories, clinical facilities, and sports and performance venues for some 12,000 graduate and undergraduate students and more than 27,000 employees | CASE STUDY CHALLENGE Long regarded as one of the nation s top 10 universities Duke University offers a broad range of undergraduate and graduate programs at its Durham North Carolina campus. Home to Duke University Medical School Duke University Law School the Fuqua School of Business the Pratt School of Engineering Duke University Medical Center and one of the top ten research libraries in the United States the university s 960-acre campus provides classrooms residential space laboratories clinical facilities and sports and performance venues for some 12 000 graduate and undergraduate students and more than 27 000 employees. Duke prides itself on having a small school environment with the intellectual resources of a major university and on maintaining a high quality of life on campus. The university is continually expanding its facilities with recent additions to the engineering school and library facilities as well as a new residence hall. But the ongoing drive to modernize and expand its facilities also includes communications services. Students and faculty have grown dependent on cellular phones and Duke s IT department had begun fielding increasing complaints about inconsistent cellular coverage in certain campus areas. NEW CONSTRUCTION NEW CONCERNS One source of cellular coverage issues was the recently-completed Fitzpatrick Center a 97 million 320 000 square foot research and teaching facility that is part of the Pratt School of Engineering. As a new four-building complex that houses research and teaching for bioengineering communications and photonics the Fitzpatrick Center was an ideal place to begin deploying in-building wireless. We knew about in-building wireless systems and wanted to do a pilot deployment so the Fitzpatrick Center was a good choice said Dana Risley senior manager of the finance and administration group at Duke. Through his own research as well as consultations with major cellular service providers in the area Risley came up with a .