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How many of the international organisations below do you recognise? Complete the crossword on the next page with the words that are missing from these organisations. To help you, the abbreviation of each one appears before its full form. | What is their job 1 Read these descriptions given by people working in jobs related to the travel tourism and entertainment industry. Can you work out what their jobs are from some of the key words and phrases they use 1. People call us trolley dollies but we do much more than just feed people and give them drinks. For a start we need to make sure that everyone has fastened their safety belt and that their seats are in the upright position before we take-off. We are responsible for demonstrating the safety procedures and for making sure that people obey the rules during the flight. If there s an accident we need to make sure that everyone gets out. 2. It s not so bad with small groups but with big groups it can get really confusing especially if the place we re visiting is very busy. People might accidentally join another group or wander off to take a photograph and then get lost and I spend all my time running around looking for them waving my umbrella in the air. Most people are attentive and well-behaved but some don t listen and then ask really stupid questions or interrupt you to say But my guidebook says. . 3. It s usually quiet until the second sitting at 8 o clock then things get really busy. On some nights there can be as many as 50 covers. There s always so much to remember who ordered what whether they wanted still or sparkling water whether they wanted the meat done rare or medium was it the house red or the Pinot Noir they wanted who had the allergy to nuts who couldn t eat cheese and so on. And then there are the complainers to deal with. For them things are always too hot too cold overcooked undercooked arrived too late too early or not at all etc. 4. After receiving our briefing and route we meet the cabin crew. The first officer and I do a 360 degree outside check then board and run another complete check on the flight deck. We wait for instructions from the tower and as soon as we have our slot we push-back from the terminal building. We taxi .
