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Assessing the effect of organizational cultural values and employees engagement on performance excellence

This empirical study seeks to assess the role of organizational cultural values (OCV) and employees' engagement (EE) on performance excellence (PE) in the banking sector and provide better guidance for managing performance. | Assessing the effect of organizational cultural values and employees engagement on performance excellence International Journal of Management IJM Volume 11 Issue 4 April 2020 pp. 108-126 Article ID IJM_11_04_013 Available online at http www.iaeme.com ijm issues.asp JType IJM amp VType 11 amp IType 4 Journal Impact Factor 2020 10.1471 Calculated by GISI www.jifactor.com ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication Scopus Indexed ASSESSING THE EFFECT OF ORGANIZATIONAL CULTURAL VALUES AND EMPLOYEES ENGAGEMENT ON PERFORMANCE EXCELLENCE Mohamed Salih Yousif Ali Ph. D Faculty Member Department of Business Administration College of Science and Humanities Studies Prince Sattam Bin Abdul Aziz University Al-Aflaj Saudi Arabia. Abdel Hafiez Ali Hasaballah Ph. D Faculty Member Department of Business Administration College of Business and Economics Qassim University Buraydah Saudi Arabia. corresponding author ABSTRACT Purpose- This empirical study seeks to assess the role of organizational cultural values OCV and employees engagement EE on performance excellence PE in the banking sector and provide better guidance for managing performance. Design methodology approach- The target samples were drawn from Saudi Arabian bank branch managers. A questionnaire survey was used and a total of 258 valid questionnaires were collected. Finding- The study provides strong evidence that performance excellence can be significantly and positively affected by organizational cultural values and employees engagement. Practical implications- The study provides managers with an understanding of the effect of values and engagement level on performance excellence. Originality value- The study reveals that organizational cultural values is a guide for personnel roles and bank behaviors steering thoughts and efforts toward achieving performance excellence. Additionally the findings represent a strong tool for banks to use in identifying performance excellence and reinforcing their .