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Researcher also made recommendations for Vietnam HEIs to improve internal quality assurance for both quality improvement and accountability purposes. | Assessing institutional learning outcomes: Implications for Vietnam higher education institutions VNU Journal of Science: Education Research, Vol. 36, No. 1 (2020) 1-12 Original Article Assessing Institutional Learning Outcomes: Implications for Vietnam Higher Education Institutions Pham Thi Tuyet Nhung* College of Foreign Languages - Hue University, 57 Nguyen Khoa Chiem, Hue City, Vietnam Received 22 May 2019 Revised 07 June 2019; Accepted 08 July 2019 Abstract: Institutional learning outcomes indicate the knowledge and skills that all students regardless of disciplines from a specific university demonstrate. There are some researches about assessing learning outcomes at program level in Vietnam but no research about learning outcomes at institution level. This case study research shared experience from a U.S. comprehensive university to conduct assessment of institutional learning outcomes. The paper discussed the achievements such as successful two-year institutional assessment implementation, effective use of a national Valid Assessment of Learning in Undergraduate Education (VALUE) rubric to assess students’ performance, the use of technology in data analysis, and the best practices to communicate assessment results to multiple stakeholders to facilitate leadership decision making; the challenges such as technology, faculty engagement, the participation rate, validity and reliability; and improvement plans. Researcher also made recommendations for Vietnam HEIs to improve internal quality assurance for both quality improvement and accountability purposes. Keywords: Institutional learning outcomes, achievements, challenges, quality improvement, accountability. 1. Introduction * learning (Bassis, 2015 [1]; Jones, 2009 [2]; Nelson, 2014 [3]). The regional accrediting Over the past several years, various organizations identified and recognized by the individuals, organizations, and legislators .
