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This study is secondary research combining some practices to explore the issue. On the one hand, virtual teams enable to cooperate with members from different geography and time zones. On the other hand, organizations have to deal with many challenges when applying them. | Hue University Journal of Science ISSN 2588–1205 Vol. 128, No. 5C, 2019, pp. 67–80; DOI: 10.26459/hueuni-jed.v128i5C.5121 VIRTUAL TEAMS IN THE DIGITAL AGE Nguyen Uyen Thuong* University of Economics, Hue University, 99 Ho Dac Di St., Hue, Vietnam Abstract: The world, nowadays, is closer and closer thanks to information communication technology (ICT). Actually, virtual teams are considered as a great way to connect people and bring advantages to organizations. From the existing literature, it is expected to extend knowledge about two big issues: the global virtual teams and ICT, as well as their benefits and drawbacks. For doing so, many academic and scientific journals are used for the purposes of summarizing and synthesizing. This study is secondary research combining some practices to explore the issue. On the one hand, virtual teams enable to cooperate with members from different geography and time zones. On the other hand, organizations have to deal with many challenges when applying them. Two typical examples of a reputable global brand and the success of a national company are presented to explain this issue, including IBM Company in the USA and FPT Group in Vietnam. By identifying the pros and cons, organizations can suggest suitable solutions to manage and establish their teams in a better way. Keywords: information communication technology, virtual teams, virtual working, team management, multinational teams 1 Introduction In the age of booming technology, virtual interaction is increasingly becoming the basis for establishing trans-local production networks with the support of computer-mediated communication [14]. In fact, mobile technology has removed the space and enhanced communication [46]. Therefore, the world is getting closer and closer among different time zones, areas, geography, and nations. Technology takes a crucial role in improving processes, making many things smaller, faster, more powerful and cheaper [5]. In fact, Brynjolfsson & .
