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Chapter 17 - Managing a diverse workforce. After studying this chapter you will be able to understand: Knowing in what ways the workforce of the United States is diverse, and evaluating how it might change in the future; understanding where women and persons of color work, how much they are paid, and the roles they play as managers and business owners; identifying the role government plays in securing equal employment opportunity for historically disadvantaged groups, and debating whether or not affirmative action is an effective strategy for promoting equal opportunity; | Managing a Diverse Workforce Chapter 17 Copyright © 2014 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Ch. 17 Key Learning Objectives Knowing in what ways the workforce of the United States is diverse, and evaluating how it might change in the future Understanding where women and persons of color work, how much they are paid, and the roles they play as managers and business owners Identifying the role government plays in securing equal employment opportunity for historically disadvantaged groups, and debating whether or not affirmative action is an effective strategy for promoting equal opportunity Assessing the ways diversity confers a competitive advantage Formulating how companies can best manage workforce diversity, making the workplace welcoming, fair, and accommodating to all employees Understanding what policies and practices are most effective in helping today’s employees manage the complex, multiple demands of work and family obligations 17- . | Managing a Diverse Workforce Chapter 17 Copyright © 2014 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Ch. 17 Key Learning Objectives Knowing in what ways the workforce of the United States is diverse, and evaluating how it might change in the future Understanding where women and persons of color work, how much they are paid, and the roles they play as managers and business owners Identifying the role government plays in securing equal employment opportunity for historically disadvantaged groups, and debating whether or not affirmative action is an effective strategy for promoting equal opportunity Assessing the ways diversity confers a competitive advantage Formulating how companies can best manage workforce diversity, making the workplace welcoming, fair, and accommodating to all employees Understanding what policies and practices are most effective in helping today’s employees manage the complex, multiple demands of work and family obligations 17- The Changing Face of the Workforce Diversity – Refers to variation in the important human characteristics that distinguish people from one another Primary dimensions: age, ethnicity, gender, mental or physical abilities, race, sexual orientation Secondary dimensions: such characteristics as communication style, family status and first language Workforce diversity: diversity among employees of a business or organization Represents both a challenge and an opportunity for businesses 17- The Changing Face of the Workforce Today, the U.S. workforce is as diverse as it ever has been, and it is becoming even more so. Consider the following workforce diversity trends: More women are working than ever before Immigration has profoundly reshaped the workplace Ethnic and racial diversity is increasing The workforce will continue to get older Millennials are entering the workforce 17- Gender and Race in the Workplace Following World War II, the proportion of women working outside the home .
