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After completing this unit, you should be able to: Define the relationships among Web site, Web site address, domain name, Web page, and uniform resource locator (URL); explain how to interpret the parts of an address on the Web; identify the major components and features of Web browser software. | Lecture 21 Enterprise Systems Development ( CSC447) COMSATS Islamabad Muhammad Usman, Assistant Professor College of Statistical and Acturial Science 1 Common Process Problems Settling for Less Do these statements sound familiar? If they do, your organization may be settling for less than it is capable of and may be a good candidate for process improvement. “Id rather have it wrong than have it late. We can always fix it later.” “The bottom line is schedule. My promotions and raises are based on meeting schedule first and foremost.” Process Improvement Basics The Process Management Premise The quality of a system is highly influenced by the quality of the process used to acquire, develop, and maintain it. This premise implies a focus on processes as well as on products. • This is a long-established premise in manufacturing (and is based on TQM principles as taught by Shewhart, Juran, Deming, and Humphrey). • Belief in this premise is visible worldwide in quality movements in manufacturing and service industries (e.g., ISO standards). Process Improvement Basics (Cont.) The Role of Process Everyone realizes the importance of having a motivated, quality work force and the latest technology, but even the finest people can’t perform at their best when the process is not understood or operating at its best. PEOPLE PROCESS TECHNOLOGY Process Improvement Basics (Cont.) Common Misconceptions I don’t need process, I have • really good people • advanced technology • an experienced manager Process • interferes with creativity • equals bureaucracy + regimentation • isn’t needed when building prototypes • is only useful on large projects • hinders agility in fast-moving markets • costs too much Capability Maturity Model® Integration (CMMI®) Capability Maturity Modeling, CMM, and CMMI are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University. What Is a CMM? A Capability Maturity Model (CMM) is a reference model of mature practices in a specified . | Lecture 21 Enterprise Systems Development ( CSC447) COMSATS Islamabad Muhammad Usman, Assistant Professor College of Statistical and Acturial Science 1 Common Process Problems Settling for Less Do these statements sound familiar? If they do, your organization may be settling for less than it is capable of and may be a good candidate for process improvement. “Id rather have it wrong than have it late. We can always fix it later.” “The bottom line is schedule. My promotions and raises are based on meeting schedule first and foremost.” Process Improvement Basics The Process Management Premise The quality of a system is highly influenced by the quality of the process used to acquire, develop, and maintain it. This premise implies a focus on processes as well as on products. • This is a long-established premise in manufacturing (and is based on TQM principles as taught by Shewhart, Juran, Deming, and Humphrey). • Belief in this premise is visible worldwide in quality movements in .