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Chapter 13 - Network management. In this chapter, the following content will be discussed: Introduction, organizing the management function, configuration management, performance and fault management, end user support, cost management. | Business Data Communications and Networking 8th Edition Jerry Fitzgerald and Alan Dennis John Wiley & Sons, Inc Prof. M. Ulema Manhattan College Computer Information Systems 13 - Copyright 2005 John Wiley & Sons, Inc Chapter 13 Network Management 13 - Copyright 2005 John Wiley & Sons, Inc Outline Introduction Organizing the Management Function Configuration Management Performance and Fault Management End User Support Cost Management 13 - Copyright 2005 John Wiley & Sons, Inc Introduction Network management Process of operating, monitoring and controlling the network to ensure that Network working properly (efficient data exchange) Providing value to its users A lack of planning and organization Managers spend their time firefighting (reactive mode) Dealing with breakdowns and immediate problems Main areas of network management function: Configuration management Performance and fault management End user support Cost management 13 - Copyright 2005 John Wiley & Sons, | Business Data Communications and Networking 8th Edition Jerry Fitzgerald and Alan Dennis John Wiley & Sons, Inc Prof. M. Ulema Manhattan College Computer Information Systems 13 - Copyright 2005 John Wiley & Sons, Inc Chapter 13 Network Management 13 - Copyright 2005 John Wiley & Sons, Inc Outline Introduction Organizing the Management Function Configuration Management Performance and Fault Management End User Support Cost Management 13 - Copyright 2005 John Wiley & Sons, Inc Introduction Network management Process of operating, monitoring and controlling the network to ensure that Network working properly (efficient data exchange) Providing value to its users A lack of planning and organization Managers spend their time firefighting (reactive mode) Dealing with breakdowns and immediate problems Main areas of network management function: Configuration management Performance and fault management End user support Cost management 13 - Copyright 2005 John Wiley & Sons, Inc What Do Network Managers Do? >>> Management Focus 13-1 goes here 13 - Copyright 2005 John Wiley & Sons, Inc Organizing Network Management Function Special organizations problems presented by networking functions Decentralized Developers, gatherers, and users of data Centralized Traditional management of voice and data networks Networks and servers owned and operated by centralized IT department Factors impacting organization of management functions Shift to LANs and Internet Integrating LANs, WANs, and Internet Integrating voice and data communications 13 - Copyright 2005 John Wiley & Sons, Inc Shift to LANs and the Internet Large scale move from using mainframes and terminals to PCs, LANs and the Internet. Future of network management: Successful management of multiple clients and servers over LANs, BN,s and Internet Focus on integration of organizational networks and applications. Main problems: Not all LANs use the same architecture More types of network technology .
