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The authors focus on key management principles and how they apply in real business practice, as well as on the skills and competencies students will need as they move into the workplace. In this leadership-focused book, students discover how proactive leaders respond to both the opportunities and challenges of global management, diversity and ethics issues, team-based management, service management, and other developing trends. | ÿ ! # ! # "ÿ$ % 021579 1346ÿ 3 7 5 41 4 24 334 0123456ÿ 89569 5 ÿ ÿ ÿ ÿ ÿ . # ÿ ÿ ÿ ÿ ÿ ÿ ÿ ÿ ÿ ÿ ÿ ÿ! ÿÿ ÿ ÿ ÿ ! ! ÿ ÿ " ÿ ÿ# ÿ ! ÿ ÿ ÿ $ ! . ÿ ÿ ÿ ÿ $ ÿ % ÿ ÿ ÿ ÿ ÿ 2 ÿ & ÿ 7 ÿ345ÿ ÿ ÿ ÿ ÿ# ÿ ÿ ÿ ÿ8 ÿ ÿ 9 ÿ ÿ ÿ ÿ ÿ ÿ & ' ÿ ÿ ! ÿ ÿ ÿ# ÿ ÿ ' !! ' ÿ ) ÿ 'ÿ ! " !" ÿ# ÿ ÿ * ÿ ÿ ÿ ÿ !! ( +, ÿ ÿ ÿ# $ ÿ ÿ # - ÿ & ÿ ÿ ! $ & ÿ! ÿ ÿ & ÿ # ÿ ÿ ÿ ÿ. ÿ ÿ / '/ ' ! ÿ ÿ ! ÿ ! ÿ ÿ ' . . ! ' ÿ ! ÿ # ÿ ÿ : ÿ ÿ ! ÿ $2 ' ÿ8 !! ÿ ÿ ÿ ' . 0 ÿÿ # . ÿ # . 0 ÿ ÿ #ÿ ÿ ÿ ! ÿ $,ÿ ÿ ÿ ÿ ÿ ÿ * ! # ÿ $ ! ÿ ÿ ÿ # ÿ & ÿ $ ÿ ÿ ÿ ÿ ÿÿ ÿ 2 ÿÿ ! 2 # ! ÿ ÿ ÿ ÿ#345ÿ ! ÿ ÿ ÿ ÿ ! ÿ ÿ ÿ ÿ ÿ ÿ !ÿ . ! ! ÿ # ÿ ! ÿ !! ÿ # ÿ ÿ ÿ ÿ ÿ ' ' 2 $ ÿ 3456 1 ! ' ÿ ÿ ÿÿ ' ÿ 2 ÿ & ÿ ÿ ! ÿ ÿ 345ÿ ÿ ÿ ÿ# ÿ ! ÿ ! ÿ ! ÿ 345$ # ' ÿ ÿ ' ' #2 ÿ .
