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Contents: Ethics Issues Arise at Different Levels, Personal and Managerial Ethics, Managing Organizational Ethics, Best Practices for Improving an Organization’s Ethical Culture, Behavior Ethics – Striving Towards a Deeper Understanding, Moral Decisions, Moral Managers, and Moral Organizations. | © 2015 Cengage Learning Chapter 8 Personal and Organizational Ethics © 2015 Cengage Learning Learning Outcomes Understand the different levels at which business ethics may be addressed. Differentiate between consequence-based and duty-based principles of ethics. Enumerate and discuss principles of personal ethical decision making and ethical tests for screening ethical decisions. Identify the factors affecting an organization’s ethical culture and provide examples. Describe and explain actions, strategies, or “best practices” to improve an organization’s ethical climate. Identify and describe concepts from “behavior ethics” that affect ethical decision making and behavior in organizations. © 2015 Cengage Learning Chapter Outline Ethics Issues Arise at Different Levels Personal and Managerial Ethics Managing Organizational Ethics Best Practices for Improving an Organization’s Ethical Culture Behavior Ethics – Striving Towards a Deeper Understanding Moral Decisions, Moral . | © 2015 Cengage Learning Chapter 8 Personal and Organizational Ethics © 2015 Cengage Learning Learning Outcomes Understand the different levels at which business ethics may be addressed. Differentiate between consequence-based and duty-based principles of ethics. Enumerate and discuss principles of personal ethical decision making and ethical tests for screening ethical decisions. Identify the factors affecting an organization’s ethical culture and provide examples. Describe and explain actions, strategies, or “best practices” to improve an organization’s ethical climate. Identify and describe concepts from “behavior ethics” that affect ethical decision making and behavior in organizations. © 2015 Cengage Learning Chapter Outline Ethics Issues Arise at Different Levels Personal and Managerial Ethics Managing Organizational Ethics Best Practices for Improving an Organization’s Ethical Culture Behavior Ethics – Striving Towards a Deeper Understanding Moral Decisions, Moral Managers, and Moral Organizations Summary © 2015 Cengage Learning Personal and Organizational Ethics Managers encounter day-to-day ethical challenges in such areas as: conflicts of interest sexual harassment customer dealings pressure to compromise on personal standards, and more Many managers have no training in ethics or ethical decision making. Ethics is vital to business success. © 2015 Cengage Learning Ethics Issues Arise at Different Levels Personal level - Situations faced in our personal lives outside the context of our employment. Organizational level - Workplace situations faced by managers and employees. Industry or profession level - A manager or organization might experience business ethics issues at the industry or professional level. Societal and global levels - Managers acting in concert through their companies and industries can bring about constructive changes. © 2015 Cengage Learning Personal and Managerial Ethics Three major approaches to ethical .