TAILIEUCHUNG - Lecture Business: A changing world (4/e): Chapter 10 - O.C. Ferrell, Geoffrey Hirt

Chapter 10: Motivating the workforce. This chapter include objectives: Define human relations and determine why its study is important, summarize early studies that laid the groundwork for understanding employee motivation, compare and contrast the human-relations theories of Abraham Maslow and Frederick Herzberg,. | Chapter Ten Motivating the Workforce Human Relations The study of the behavior of individuals and groups in organizational settings. The Nature of HR Motivation The inner drive that directs a person’s behavior toward goals. Morale An employee’s attitude toward his or her job, employer, and colleagues. The Motivation Process More money for unexpected medical expenses Need Ask for a raise Work harder to gain a promotion Look for a higher-paying job Steal More money Goal-directed behavior Need Satisfaction Worker Satisfaction Nine out of 10 employees of all generations say that true success is about being trusted. Generation Xers see an employee review: The employer is “The Terminator” They see themselves as “Employees with a Future” Their greatest psychological need is Security Source: Roper Starch Worldwide and Sally Ring Research from USA TODAY Snapshot, October 3, 2001. Historical Perspectives on Employee Motivation Classical Theory of Motivation (Frederick W. Taylor) The Hawthorne .

• Quản trị kinh doanh
• Changing world
• Organizing business
• Operations management
• Economic systems
• Motivating the workforce
• Motivation process
• Systems Analysis
• Design in a Changing World
• Information systems
• Systems development
• Systems design
• Types of information systems
• lasting happiness
• How to be Happy
• Changing the World
• happier life
• art of living
• a good life
• philosophy of life
• the art of making people
• Systems development life cycle
• Traditional approach
• Object oriented approach
• Project management
• Management skills
• Information system projects
• Project planning of SDLC
• Analysis phase of SDLC
• Investigating system requirements
• System requirements
• Logical mode
• Modeling systems requirements
• Information system models
• System requirements
• Requirements model
• Object Oriented Views
• IE approaches
• Evaluating alternatives
• Prioritize systems requirements
• Genaral alternatives
• Review recommendation
• Moving to design
• Analysis objectives
• design Objectives
• The traditional approach to design
• Structured model
• Model development process
• Structured design models
• Designing databases
• OO data models
• Database management system
• Relational databases
• Designing the user interface
• System interfaces
• OO approach
• User interfaces
• Program development
• Framework development
• Source Code Control
• Software testing
• Nature of business
• Study business
• Business ethics
• Social responsibility
• International business
• Comparative advantage
• Managing information technology
• Management information systems
• The articles of incorporation
• Options for organizing business
• Small business
• Small business ownership
• Organizational objectives
• The nature of management
• Functional departmentalization
• Formal communication
• Transformation process
• Managing human resources
• Job analysis