TAILIEUCHUNG - Lecture Leadership - Chapter 9: Leadership communication

After studying this chapter you will be able to understand: Act as a communication champion rather than just as an information processor, use key elements of effective listening and understand why listening is important to leadership communication, recognize and apply the difference between dialogue and discussion,. | Chapter 9 Leadership Communication Chapter Objectives Act as a communication champion rather than just as an information processor. Use key elements of effective listening and understand why listening is important to leadership communication. Recognize and apply the difference between dialogue and discussion. Select an appropriate communication channel for your leadership message. Use communication to influence and persuade others. Effectively communicate during times of stress or crisis. Communication A process by which information and understanding are transferred between a sender and a receiver Ex. A Basic Model of the Communication Process Leader encodes message Receiver decodes message Channel Return message encoded and sent Feedback Loop Potential noise and distortion Ex. The Leader as Communication Champion Internal and external sources Strategic Conversation Open climate Listening Discernment Dialogue Purpose Directed Direct attention to vision/values, .

• Quản trị kinh doanh
• Lecture Leadership
• Leadership skills
• Kỹ năng lãnh đạo
• Leadership theory
• Leadership communication
• Communication process
• Art of Leadership
• Relationship of Leadership
• Strategic leadership
• Leadership power
• Asserting leader influence
• Leadership practice
• Leadership ethics
• Developing leadership diversity
• Interactive leadership
• Transformational leadership
• Team leadership
• Women and leadership
• Culture and leadership
• Behavior theories
• Toxic leadership
• Strategic direction
• Shaping values
• Learning organization
• Leading change
• Analyzing leadership
• The leadership process
• Moral leader
• Servant leadership
• Leadership triangle
• Components of leadership