TAILIEUCHUNG - Lecture Managing human resources (6th edition): Chapter 9 - Wayne Cascio

Chapter 9 - Performance management. The learning objectives for this chapter include: Identify the benefits of a formal employee performance appraisal program, explain the rationale for each of the four steps in a progressive disciplinary program, describe the role of employee improvement efforts as an integral part of the performance management process,. | Chapter 9 Performance Management Challenges of Performance Review In forced ranking, all employees are ranked against each other and grades are distributed along a bell-shaped curve Do you support the use of forced rankings? If the criteria used to determine an employee’s rank are more qualitative than quantitative, does this undermine the forced-ranking system? Suppose all the members of a given team are superstars. Can forced ranking deal with that situation? Facts About Performance Appraisals Employees are often less certain where they stand after the appraisal interview than before it Employees tend to evaluate their supervisors less favorably after the interview than before it Employees feel that the authoritarian, “tell-and-sell” approach to appraisal is out of sync with today’s democratic business structure Purposes of Performance-Appraisal Systems Appraisals provide legal and formal organizational justification for employment decisions Appraisals are used as criteria in test .

• Quản trị kinh doanh
• Human resources
• Managing human resources
• Lecture Managing human resources
• Human resources policies
• Performance management
• Performance appraisal
• Handbooks of hospitality human resources management
• Hospitality human resources management
• Acquiring human resources
• Retaining human resources
• Human resources management
• Human resource management’s role
• Quality staff
• Human resources policy
• Procedures activities
• Planning training programs
• Human resources terms
• Leadership and development of leadership human resources
• Development of leadership human resources
• Development human resources
• Human resources Vietnam
• State owned enterprises
• The hospitality industry
• Hospitality managers
• Human resources activities
• Human resources responsibilities
• Employee on boarding
• Orientation programs
• Evaluating training programs
• Delivering training programs
• Employee recruitment
• Compensation programs
• Compensation management
• Employee health
• Employee safety
• Critical issues
• Unionization process
• Evolving hospitality organizations
• Organizational change
• Developing human resources
• Critical human resource issues
• Human capital development
• HR practitioner’s view