TAILIEUCHUNG - Maintenance viewpoint of product - service bundle supportability

The maintenance system can be analyzed in differrentiated manners. It can be considered as a part of enterprise information infrastructure, too. This paper attempts to summarize some of the most important principles of maintenance data management in the field of supportability analysis. | Yugoslav Journal of Operations Research Volume 19 (2009) Number 2, 315-321 DOI: MAINTENANCE VIEWPOINT OF PRODUCT-SERVICE BUNDLE SUPPORTABILITY Dragan VASILJEVIĆ Faculty of Organizational Sciences, University of Belgrade, Serbia vasiljevic@ Received: March 2008 / Accepted: October 2009 Abstract: The maintenance system can be analyzed in differrentiated manners. It can be considered as a part of enterprise information infrastructure, too. This paper attempts to summarize some of the most important principles of maintenance data management in the field of supportability analysis. Supportability analysis has been viewed as the process of recognizing support requirements for a new system with the purpose to ensure that the technical system will perform as intended. The paper is also directed toward exploring what the maintenance data are to a logistician. It includes additional considerations relating to elements such as product-service bundle database and logistics information system. In short, the paper describes maintenance aspect of the concept of through life information management. Keywords: Integrated operations management, supportability analysis, product-service bundle database. 1. INTRODUCTION In recent years, many companies collect and held an enormous amount of data, much of which is unusable or never used. In many companies information are treated and viewed as exclusive responsibility of the management information systems department. The increased complexity of modern technical systems makes maintenance data management of paramount importance. For a long time, maintenance was viewed as a "factory within a factory". Today, there is a trend toward integrating maintenance system within logistics system, although an independent organizational department can exist for maintenance. Because of the increasing degree of automation in operations systems, a high percentage of the employees perform maintenance tasks. The core of .

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