TAILIEUCHUNG - Lecture Exploring management (Fifth Edition): Chapter 15 - Schermerhorn

Chapter 15 - Diversity and global cultures. After reading this chapter, you should be able to answer the following questions: Understand what we need to know about diversity in the workplace, understand what we need to know about diversity among global cultures. | Chapter 15 Diversity and Global Cultures Exploring Management Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 15-1 Chapter 15 A day at work, a trip to the store, a visit with friends—all bring diversity into our lives. Even a walk across the college campus can be a trip around the world, if you’re willing to take it. Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 15-2 Learning Objectives Chapter 15 Understand what we need to know about diversity in the workplace () Understand what we need to know about diversity among global cultures () Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 15-3 DIVERSITY IN THE WORKPLACE Takeaway – answers to come Inclusion drives the business case for diversity. Multicultural organizations cultures value and support diversity. Diversity bias exists in many situations Organizational subcultures create diversity challenges. Managing diversity is a leadership priority. Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 15-4 4 DIVERSITY IN THE WORKPLACE Business and Diversity Diversity Race, gender, age and many other individual differences Inclusion Degree to which an organization is open to anyone who can perform a job regardless of race, gender, age or any other individual difference Revolving door syndrome High employee turnover among minorities and women. Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & Sons, Inc. All rights reserved. 15-5 5 DIVERSITY IN THE WORKPLACE Business and Diversity Multi-cultural organization Based on pluralism and operates with inclusivity and respect for diversity Characteristics Pluralism Structural integration Informal network integration Absence of prejudice and discrimination Minimum intergroup conflict Schermerhorn, Exploring Management, Fifth Edition, © John Wiley & .

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