TAILIEUCHUNG - Ebook Introduction to information systems (15th edition): Part 2
(BQ) Part 2 book "Introduction to information systems" has contents: Electronic business systems, electronic commerce systems, decision support systems, security and ethical challenges, enterprise and global management of information technology, developing business it solutions. | Page 258 9/18/09 10:41:30 AM user /Volumes/204/MHBR112/obr76779/0073376779/obr76779_pagefiles MODULE III Management Challenges Business Applications Module III Development Processes Information Technologies Foundation Concepts BUSINESS APPLICATIONS H ow do Internet technologies and other forms of IT support business processes, e-commerce, and business decision making? The four chapters of this module show you how such business applications of information systems are accomplished in today’s networked enterprises. • Chapter 7: e-Business Systems describes how information systems integrate • • 258 and support enterprisewide business processes, especially customer relationship management, enterprise resource planning, and supply chain management, as well as the business functions of marketing, manufacturing, human resource management, accounting, and finance, and discusses the benefits and challenges of these major enterprise applications. Chapter 8: e-Commerce Systems introduces the basic process components of e-commerce systems, and discusses important trends, applications, and issues in e-commerce. Chapter 9: Decision Support Systems shows how management information systems, decision support systems, executive information systems, expert systems, and artificial intelligence technologies can be applied to decision-making situations faced by business managers and professionals in today’s dynamic business environment. Page 259 9/18/09 10:41:30 AM user /Volumes/204/MHBR112/obr76779/0073376779/obr76779_pagefiles CHAPTER 7 Management Challenges Business Applications Module III Development Processes Information Technologies Foundation Concepts e-BUSINESS SYSTEMS Ch apt er Highligh t s L ea r n i n g O bj ect i v e s Section I Enterprise Business Systems 1. Identify the following cross-functional enterprise systems, and give examples of how they can
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