TAILIEUCHUNG - Lecture Organizational behavior: Improving performance and commitment in the workplace (4/e): Chapter 10 – Colquitt, LePine, Wesson

Chapter 10 - Ability. After reading this chapter, you should be able to answer the following questions: What is ability? What are the various types of cognitive ability? What are the various types of emotional ability? What are the various types of physical ability? How does cognitive ability affect job performance and organizational commitment? What steps can organizations take to hire people with high levels of cognitive ability? | Ability Chapter 10 Ability The relatively stable capabilities people have to perform a particular range of different but related activities In contrast to skills, which are more trainable and improvable As with personality, about half of the variation in ability levels is due to genetics Cognitive Ability Capabilities related to the acquisition and application of knowledge in problem solving Verbal Quantitative Reasoning Spatial Perceptual Cognitive Ability One of the most widely used measures of cognitive ability is the Wonderlic Personnel Test 50 questions in 12 minutes A score of 20 is equivalent to an IQ of 100, which is average A score of 10 indicates literacy Cognitive Ability Cognitive Ability Think of the people you know who are exceptionally smart. Are all of them successful? Those who are not successful—why aren’t they? What holds them back? Emotional Intelligence Capabilities related to the management and use of emotions when interacting with others Sometimes labeled EQ or

• Quản trị kinh doanh
• Organizational behavior
• Individual mechanisms
• Individual characteristics
• Group mechanisms
• Organizational mechanisms
• Cognitive ability
• Lecture Organizational behavior
• Organizational behavior theory
• Organizational culture
• Organizational structure
• Leading organizational change
• The unfreezing stage
• Individual behavior
• Organizational context
• Organizational design
• Management in organizations
• Leadership in organizations
• Internal locus
• Outcomes of stress
• Script schemas
• Person schemas
• Job satisfaction
• Emotional intelligence
• Motivation theories
• Needs theory
• Individual motivation
• Performance management cycle
• Formal teams
• Informal groups
• Team performance
• The team building process
• Decision making
• Moral dilemma
• Conflict in organizations
• Negotiation in organizations