TAILIEUCHUNG - Team Risk Management: A New Model for Customer- Supplier Relationships

Definitions of “program” may vary. Generally, a program constitutes some set of activities with a defined objective, such as an employment training program, a tutoring or mentoring program, a sports program, or a literacy development program for youth. In some nonprofits, there may be one supervisor per program, while in others, a supervisor will oversee more than one program. If an organization has more than one group providing the same service, managers can use a common measurement approach for both. For example, if two offices provide adult mental health services, each with its own supervisor, then “adult mental health services” can be treated as one program—and use the. | Special Report CMU SEI-94-SR-5 Team Risk Management A New Model for CustomerSupplier Relationships Ronald P. Higuera Audrey J. Dorofee Julie A. Walker Ray C. Williams July 1994 Technical Report CMU SEI-94-SR-005 July 1994 Team Risk Management A New Model for Customer-Supplier Relationships Ronald P. Higuera Audrey J. Dorofee Julia A. Walker Ray C. Williams Team Risk Management Project Unlimited distribution subject to the copyright. Software Engineering Institute Carnegie Mellon University Pittsburgh Pennsylvania .

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