TAILIEUCHUNG - Apple Supplier Responsibility 2013 Progress Report

To end the practice of excessive overtime, we now track weekly work hours for 1 million workers across our supply chain and publish the results on our website every month. And we share our work-hour strategy and tools with others inside and outside our industry. Although underage labor is rare in our supply chain, we report any incident we find, as well as the actions taken to correct problems and prevent future occurrences. We also give our suppliers the names of labor agents known to recruit underage workers. In addition, we are publishing the names and addresses of our top. | Apple Supplier Responsibility 2013 Progress Report Apple Supplier Responsibility 2013 Progress Report 2 Contents Page 3 Supplier Responsibility at Apple Our commitment to transparency Highlights from our 2013 Report Page 7 Accountability The Apple Supplier Code of Conduct Apple and the Fair Labor Association How an Apple audit works Audits around the world Core violations and corrective action Workplace ethics and protection for whistle-blowers Page 12 Empowering Workers Worker and manager training Free educational opportunities for workers Making sure workers voices are heard Page 16 Labor and Human Rights Ending excessive work hours Addressing underage labor How dishonest third-party labor agents conspire to corrupt the system Providing tools to enable responsible hiring Setting standards for hiring students Stopping excessive recruitment fees and bonded labor Sourcing conflict-free materials Page 22 Health and Safety Making working conditions safer Occupational and process safety Training to identify hazards Worker well-being Working with the academic community Page 25 Environment Apple s commitment to environmental responsibility Expecting the highest standards What happens in a focused environmental audit Page 28 Audit Results Apple Supplier Responsibility 2013 Progress Report 3 Supplier Responsibility Supplier Responsibility at Apple Workers everywhere should have the right to safe and ethical working conditions. They should also have access to educational opportunities to improve their lives. Through a continual cycle of inspections improvement plans and verification we work with our suppliers to make sure they comply with our Code of Conduct and live up to these ideals. What we do to empower workers. Because education is a great equalizer we re working with suppliers to provide training and free onsite classes in a wide range of areas including Labor laws and our Supplier Code of Conduct Technical and language skills Worker-management communication What we

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