TAILIEUCHUNG - Lecture Operations management: Chapter 1 - William J. Stevenson

Chapter 1 - Introduction to operations management. In this chapter you should be able to: Define the terms operations management and supply chain, identify similarities and differences between production and service operations, explain the importance of learning about operations management,. | Introduction to Operations Management Chapter 1 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. You should be able to: LO Define the terms operations management and supply chain LO Identify similarities and differences between production and service operations LO Explain the importance of learning about operations management LO Identify the three major functional areas of organizations and explain how they interrelate LO Summarize the two major aspects of process management LO Describe the operations function and the nature of the operations manager’s job LO Explain the key aspects of operations management decision making LO Briefly describe the historical evolution of operations management LO Describe the current issues in business that impact operations management LO Explain the need to manage the supply chain Chapter 1: Learning .

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