TAILIEUCHUNG - Báo cáo " A web-based decision support system for the evaluation and strategic planning using ISO 9000 factors in higher education "

ISO 9000 standard which is playing a significant role in higher education is originally began for universities and institutes in the training international standard. Evaluating and planning strategies have the key roles in a university for the development of educational management. Webbased Decision Support System (DSS) can be used as an evaluation tool as well as a strategic planning tool for schools / universities. Currently, there are few studies in DSS using a domain of ISO 9000 in a traditional education. . | VNU Journal of Science Mathematics - Physics 24 2008 197-208 A web-based decision support system for the evaluation and strategic planning using ISO 9000 factors in higher education Pham Van Hai1 Vatcharaporn Esichaikul2 IT Division Faculty of Education VNU 144 Xuan Thuy Cau Giay Hanoi Vietnam 2Computer Science and Information Management Asian Institute of Technology Received 30 November 2008 Abstract. ISO 9000 standard which is playing a significant role in higher education is originally began for universities and institutes in the training international standard. Evaluating and planning strategies have the key roles in a university for the development of educational management. Webbased Decision Support System DSS can be used as an evaluation tool as well as a strategic planning tool for schools universities. Currently there are few studies in DSS using a domain of ISO 9000 in a traditional education. Compared with some algorithms of DSS Analytic Hierarchy Process AHP is a good candidate to solve problems in planning strategies in a university management. Based on AHP model this study focuses on using ISO 9000 factors of higher education in order to build Web-based DSS application applied in a university in Vietnam. The Web-based DSS application helps educational leaders make better decision for an evaluation and a strategic planning in educational management. For the system implementation Web-based DSS application was developed for a case study of Vietnam National University Hanoi. Keywords Web-based decision support system decision support system planning strategy ISO 9000 standard evaluation and educational management. 1. Introduction Vietnam has officially joined in the member of World Trade Organization WTO since 2006. The International Standards Organization - ISO 9000 standard which is playing significant role in higher education was originally began for organizations and institutions in the training educational standard 1 . Since the early 1990s ISO 9000

• Báo cáo khoa học
• higher education
• Mathematics
• Physics
• Scientific reports
• scientific studies
• natural sciences
• Higher education institution
• Master plan of Higher education
• Vietnam National University
• The national university model
• A high level of autonomy
• The status of education planning
• Higher education system
• Higher education renovation in Vietnam
• Training program system at VNU
• Higher Education System in Vietnam
• Higher education in Vietnam
• Financing in higher education
• The quality of lecturers to meet the requirements of standardization
• International integration of human resources in higher education system
• Vietnam higher education
• The entire education sector of Vietnam
• Tạp chí đại học Tân Trào
• Curriculum in higher education – an international perspective
• Curriculum in higher education
• An international perspective
• Global higher education
• The learning opportunities thathigher education
• Vietnam France higher education systems
• Higher education systems Vietnam
• Higher education systems France
• Joint training programs
• Vietnamese French university
• Measuring service auality
• The context of higher education
• Service quality
• University governance
• Higher education governance
• China’s university autonomy
• Non government higher education institutions
• Technology in higher education
• Human performance
• Sustainable development in higher education
• Transforming learning at individual
• Giáo án Tiếng Anh 12
• Giáo án Tiếng Anh lớp 12
• Giáo án Tiếng Anh 12 unit 5
• Unit 5 Higher education
• Bài giảng Higher education
• Unit 5 Higher education reading
• Unit 5 Higher education speaking
• Bài giảng Tiếng Anh 12
• Bài giảng Tiếng Anh 12 Unit 5
• Higher education language focus
• Câu điều kiện tiếng Anh
• Higher education listening
• Vấn đề khi học ở trường mới
• Higher education reading
• Cuộc sống của sinh viên
• Higher education speaking
• Giáo dục đại học ở Việt Nam
• Higher education writing
• Viết lá thư về thông tin nhập học
• Humanities and social science
• The higher education functional crisis
• Higher education functional
• Functional crisis
• Ebook Effective teaching in higher education
• Effective teaching in higher education
• Effective teaching
• Studies of lecturing
• Skills of lecturing
• Effective small group teaching
• Effective research
• Studies of student learning
• Nghiên cứu giáo dục
• Human resource management
• Close connection between higher education
• A better education outcome
• Learning analytics platform
• Higher education in Japan
• Education data analysis
• Support education
• Learning through research
• Bài giảng Tiếng Anh 12 bài 5
• Bài giảng điện tử Tiếng Anh 12
• Bài giảng môn Tiếng Anh 12
• Bài giảng điện tử lớp 12
• Higher education internationalization
• Unintended socio political impacts
• Joint programs seen as special
• Model of transnational higher education
• Internationalization of higher education
• Journa science
• International journal of financial research
• Egional higher education organizations
• Education in East Asia