TAILIEUCHUNG - The Jack Welch Lexicon of Leadership phần 4

Kết quả khảo sát cũng cho Welch biết vấn đề công ty có thể cần quan tâm hơn nữa trong tương lai. Giám đốc điều hành GE tín dụng cuộc khảo sát hàng năm với việc cung cấp các tia lửa cho chiến dịch quan trọng nhất của công ty: sáng kiến chất lượng Six Sigma (Six Sigma). Chấp thuận: | 52 THE JACK WELCH LEXICON OF LEADERSHIP managers who are responsible for defining Six Sigma projects. Their responsibilities include setting and maintaining broad goals for Six Sigma projects coaching obtaining resources smoothing out problems and applying Process Improvement to their own management responsibilities. Senior Managers Who Oversee Improvement Projects Key Responsibilities Set Maintain Goals Define Scope of Project Obtain Resources Team Advocate Resolves Issues both within the team or outside the team Champions or Sponsors Change What companies must embrace to move ahead. By harnessing the power of change rather than fighting or fearing it companies can achieve a competitive advantage. Welch has said that people will always want to know when the change is over when they can stop changing and just get on with things. Welch s response was unequivocal No it s just begun. That Welch response is an apt summary of the Welch years in which change was a constant. One of the keys to GE s values is that it includes a statement on change. At GE employees are urged to think of change as an opportunity and not a threat. In his last year at the helm Welch explained that predicting is not what it s all about. It s about responding to change it s moving with change. It s being adaptive. It s not about the precision. Welch also said THE JACK WELCH LEXICON OF LEADERSHIP 53 that change is in the genes of every GE employee We breathe in our blood every day now is the time to change the game. THE SIGNIFICANCE OF WELCH AND CHANGE One of Welch s great contributions is the way he approached the topic of change. From his first days in the CEO s office he recognized that change was not only inevitable but also sorely needed. Once again we see how Welch was the right leader at the right time. In the late 1970s and early 1980s most business leaders had little appetite for change. Even a weak economy and the threat of new global competitors were not enough to shake up most CEOs. .

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