TAILIEUCHUNG - The PC Doctor's Fix-it-Yourself Guide- P13

The PC Doctor's Fix-it-Yourself Guide- P13: A technical director for a UK-based computer company who teaches such courses as Caring for Your PC has developed prescriptions for treating sick PCs. Arguing the benefits of fixing it yourself rather than relying on experts, his mission is to empower users with trouble- shooting and safe repair skills. | CHAPTERS Helping Yourself 99 Helping Yourself on the Internet When it comes to PC problems the Internet is a valuable tool to have in your toolkit. It s not the same as a screwdriver or multimeter but it is just as important. The Internet has allowed people to network and form communities and because the computer is core to that it s not surprising that communities have sprung up around PC problems and possible solutions. NOTE Here m concentrating on computer problems but Internet resources can also be used to do research on the best components and software to buy as well as how to make your system better FIX-IT-YOURSELF HOME REMEDY If you are having Internet connection problems or your system is completely unusable you might still be able to access the Internet to do research from a friend s house at work a library or in an Internet cafe. There are hundreds of such support communities on the Internet. Generally they are places where users have posted a question or problem in the hope that someone somewhere has the answer. But there are also millions of web pages hosted on the Web that list problems along with potential solutions. Many of these are put up by the software makers but there is also a lot of information put up by individuals who just want to help others. NOTE Don 7 dismiss unofficial solutions to problems. Usually they are based on official solutions that users have learned from tech support phone calls or websites. Other times the solutions have been discovered by users through trial and error. Be open to all possible solutions But the Net is a huge place containing millions of websites and billions of pages. How do you find your way around Support Websites Sometimes you don t have to search the whole Internet to look for solutions to your computer problems. Sometimes the best place to begin your search is at the digital doorstep of those who made your hardware or software. Nowadays pretty much every company has a website and I can almost guarantee .

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