TAILIEUCHUNG - Phỏng vấn hành vi

PERSUASIVENESS: Reason effectively to convince the other party. Achieve goals and alter views by demonstrating shared benefits. Behavioral statements: 1. Showing a cooperative attitude by convincing people that the decision is necessary (rather than imposing the decision). 2. Get an idea of colleagues' counter-arguments and resistance in advance - act on this in anticipation. 3. Relate the benefits of ideas or recommendations to the needs and interests of individuals and clients. 4. Present compelling arguments to support positions. Questions: • As a member of a staff department how have you gone about persuading line managers in the past? Give. | Phỏng vân hành vi Sample of Competency-based Interview Questions PERSUASIVENESS Reason effectively to convince the other party. Achieve goals and alter views by demonstrating shared benefits. Behavioral statements 1. Showing a cooperative attitude by convincing people that the decision is necessary rather than imposing the decision . 2. Get an idea of colleagues counter-arguments and resistance in advance - act on this in anticipation. 3. Relate the benefits of ideas or recommendations to the needs and interests of individuals and clients. 4. Present compelling arguments to support positions. Questions As a member of a staff department how have you gone about persuading line managers in the past Give an example. What is the best suggestion you ever made that was accepted by your boss or colleagues How did you present it What is the best suggestion you ever made that was rejected by your boss or colleagues Why was it rejected In a discussion most people are usually convinced that their ideas are right. How successful are you in getting others to accept your point of view Can you give an example What do you think is the best way of selling an unpopular idea How do you go usually go about this Example TEAM-WORK Be active in realizing shared goals - even when you do not get a direct benefit. Behavioral statements Dealing well with different viewpoints as part of a multidisciplinary team. Work co-operatively with equals or other team members to set responsibilities. Share information ideas and suggestions to accomplish mutual goals. Support team decisions even if not in total agreement. Questions Can you recall a situation when you completely disagreed with the way your team was working What did you do then Have you ever been a member of a team that broke up because it was impossible to work with one another What was your position Do you work together with colleagues at the moment How do you deal with conflicts disagreements misunderstandings in this group PLANNING .

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