TAILIEUCHUNG - Strategic Management of Crises in Small and Medium Businesses

The main purpose of this study was to analyse what strategies small and medium businesses actually adopt when confronted with a major crisis such as a fire, flood or similar catastrophe, and determine what factors proved vital to the survival of the business. Up until this study, the research in the area has been focused on large public companies. This study extends the earlier research in a number of areas, including the Resource Based Perspective Model, Dynamic Capabilities Theory, Business Continuity Planning, Benchmarking, and Stakeholder Theory, as well as Risk Diversification and Insurance, but with a strong focus on small and medium enterprises | Strategic Management of Crises in Small and Medium Businesses Allan Manning This thesis is presented in partial fulfillment of the requirements of the Degree of Doctor of Business Administration School of Management Faculty of Business and Law Victoria University of Technology Melbourne Australia 2004 Acknowledgements The completion of this research degree would not be possible without the support from many individuals and organisations. I would like to acknowledge the enormous support and guidance offered to me by my supervisor Professor Anona Armstrong. Professor Armstrong was a constant source of encouragement inspiration prompting and where needed downright hassling. As a mentor and coach she was invaluable throughout the entire process from proposal to completion. Words cannot fully convey my sincere appreciation. My sincere thanks also go to the business owners and managers who so willingly participated in the study and provided invaluable opinion and insight based on their real life experiences. I am indebted to many work colleagues and friends who assisted from lively debates to regular encouragement. Thank you one and all. A very special thanks to Wendy Hunter for the proof reading and direction with the style layout. Last but by no means least I wish to thank my wife Helen and children Steven and Susan for their love encouragement patience and practical assistance from keeping the caffeine coming to returning library books. It meant more to me than you will ever know to have your unconditional support throughout. Allan Manning 29 June 2004 Allan Manning Strategic Management of Crises in Small and Medium Businesses Page ii CONTENTS Abstract 1 Chapter 1. Introduction to the Study 3 Setting the The The Benefits of the Contribution to Significance of the Further Chapter 2. .

• Quản trị kinh doanh
• Crisis Management
• Literature Review
• Business Continuity
• Literature Review
• Catastrophe Management
• Stakeholder Theory
• Crisis management in the tourism industry
• Tourism industry
• Strategic measures of crisis management
• Crisis planning measures
• Crisis organizational measures
• Crisis management instruments
• Business and society
• The Crisis Management
• The Issue Management
• The Risk Management
• Successful Crisis Management
• Master Thesis in Economics
• Master Thesis in Economics sample
• Private wealth management
• Management customers
• Financial crisis
• Financial crisis of 2008 in France
• The basics of crisis management
• Crises' spheres of activity
• Negative events in tourism
• Ranking of activity spheres
• Media relations
• Online "terrorism
• Communication crisis
• Handling social media crisis in enterprises
• Network information management
• economic management
• economic crisis
• financial reporting
• financial markets
• policy makers
• corporate executives
• regulators
• government agencies
• the American people
• Technical Prowess
• Resource Management
• Bristol Royal Infirmary€
• Team Chemistry
• Humanities and social science
• Economic implications
• Tthe corona pandemic on the international system
• Crisis management procedures
• International political system
• Tourism security and safety
• Tourism security and safety: From theory to practice
• Tourism and safety issues
• Commercial adventure tourism operations
• Tourism and crisis management issues
• Crisis management and recovery
• Bank resolution
• Financial crises
• Italian banks
• European resolution framework
• Banking crisis management
• management methods
• managerial economics
• the U
• financial economy in 2007
• financial economy in 2008
• the world economy
• Corporate governance
• Risk management
• Nanking supervision
• Global financial crisis
• Vietnamese banks
• PEOPLE MANAGEMENT
• Marketing Management
• Process Management
• Resources Management
• Coordination representation
• Business process modelling
• Multi agent system
• Organization centred multi agent system
• Role graph
• Mapping process to multi agent system
• Strategic management
• Strategic control
• Strategy execution
• Traditional cases
• General electric
• Management communication
• Lecture Management communication
• Career communication
• Communication issues
• Crisis communication
• Civil/Military cooperation
• Air traffic management
• Civil/Military cooperation in air traffic management
• ATM in crisis situations
• Civil/military collaboration
• ebook marketing
• human resources
• economic science
• business
• management experience
• executive coaching
• Security Management
• Firewall Commands
• Management Server
• VPN Commands
• SmartView Monitor
• SecureClient Commands
• particular market sector
• Management
• philosophy of business
• operation of a business
• Exploring public relations
• Managing community involvement programmes
• Issue management
• Crisis public relations management
• Integrated marketing communications
• Public affairs
• Managing tourism crises
• Tourism crises
• Health risks at destinations
• Information technology failure
• Commercial crises
• Tourism crisis management
• Kỹ năng mềm
• soft skill
• kỹ năng giao tiếp
• quản lý thời gian
• kỹ năng làm việc nhóm
• Communication Skill
• TeamWork Skill
• Time Managerment Skill